HPE Pointnext Tech Care Basic with Comprehensive Defective Material Retention - Extended Service - 4 Year - Service Server Support
SKU: 19774707362

HPE Pointnext Tech Care Basic with Comprehensive Defective Material Retention - Extended Service - 4 Year - Service Server Support

Sale price$744.93 Regular price$827.70
Save 10%

Shipping Estimate
USA
  • USA
  • CAN

Ships within 48 hours · Estimated delivery Jul 8 - Jul 13

Promo Codes Available:

For Your Every Summer RSVP, with Code: SUMMER15

Description

HPE Pointnext Tech Care Basic with Comprehensive Defective Material Retention - Extended Service - 4 Year - Service Server SupportHPE Pointnext Tech Care Basic with Comprehensive Defective Material Retention is an enterprise grade support solution designed to maximize uptime, minimize risk, and accelerate IT outcomes across your server environments. This extended four year service combines proactive guidance, direct access to product specific technical experts, and reliable coverage for both hardware and software. Whether you run on premises infrastructure or hybrid deployments,

HPE Pointnext Tech Care Basic with Comprehensive Defective Material Retention is an enterprise-grade support solution designed to maximize uptime, minimize risk, and accelerate IT outcomes across your server environments. This extended four-year service combines proactive guidance, direct access to product-specific technical experts, and reliable coverage for both hardware and software. Whether you run on-premises infrastructure or hybrid deployments, Tech Care helps your IT teams move the business forward—anticipating potential issues, streamlining incident handling, and reducing the time spent on triage and entitlement questions. With multi-channel access, fast response times, and on-site options, you gain consistent support tailored to your workload, so you can focus on strategic initiatives that drive growth.

  • Proactive, expert-backed support for HPE hardware and software: Access dedicated product specialists who understand the nuances of your workload and can guide you toward optimal configurations, best practices, and preventive actions that improve reliability and efficiency.
  • Comprehensive Defective Material Retention: A robust coverage feature that helps resolve defective components quickly, enabling faster replacements and minimizing downtime when hardware issues arise.
  • On-site and remote assistance: Flexible delivery options designed to fit your environment—on-site field service when needed, combined with remote guidance to accelerate issue resolution and keep critical systems online.
  • Fast response times: Next Business Day parts and labor service ensures timely repair or replacement, helping preserve service levels and maintain productivity across mission-critical servers.
  • Multi-channel access: Multiple channels for support—telephone, real-time chat, automated incident logging, and moderated forums—with defined response times to deliver predictable, reliable assistance.

Technical Details of [product]

  • Service duration: 4 years from activation to maximize uptime, productivity, and return on investment across your server fleet.
  • Coverage scope: Comprehensive hardware and software support within the HPE Tech Care framework for eligible servers and related components.
  • Response times: Next Business Day Parts and Labor, with clearly defined escalation and resolution timelines to minimize downtime.
  • Defective Material Retention: Retention and management of defective materials to streamline remediation and simplify inventory reconciliation.
  • On-site support: On-site visits available for complex issues that require hands-on service, complemented by remote assistance when appropriate.
  • Technical resources: Direct access to product-specific engineers and specialists with workload-relevant expertise to shorten triage and improve guidance.
  • Support channels: Access via phone, real-time chat, automated incident logging, and HPE-moderated forums with reliable response commitments.

how to install [product]

Enrolling in HPE Pointnext Tech Care Basic is a straightforward process that aligns with your procurement and asset management workflows. Begin by confirming eligibility and finalizing contract terms with your HPE account team or authorized reseller. Gather essential details for enrollment, including the server model, serial numbers, current maintenance status, location, and any existing service contracts that should be harmonized with Tech Care. Submit a service activation request through the official HPE portal or your designated support contact. Once activated, you will receive a service contract ID and access to the Tech Care portal, where you can configure preferred support channels, escalation paths, and notification preferences. For on-site coverage, coordinate with your HPE field service team to schedule the service window and prepare the device for service access. Maintain accurate asset inventories and warranty records to facilitate rapid triage and accurate parts replacement. Finally, establish ongoing governance for service performance, including response times and incident outcomes, to ensure the four-year term consistently delivers the expected value. Regular reviews with your HPE representative can help you optimize the coverage as your environment evolves.

Frequently asked questions

  • Q: What exactly does HPE Pointnext Tech Care Basic with Comprehensive Defective Material Retention cover?
  • A: It provides proactive technical support for hardware and software, access to product-specific specialists, multi-channel assistance, and comprehensive defective material retention. The coverage is designed to minimize downtime and maximize uptime over a four-year period, with Next Business Day response for parts and labor and on-site options for more complex issues.

  • Q: How does Comprehensive Defective Material Retention benefit my organization?
  • A: It ensures defective components are efficiently identified and replaced, reducing the time a critical system is offline. By retaining defective materials within the service framework, your IT team can achieve faster remediation, simplified asset management, and more predictable maintenance cycles.

  • Q: What are the available support channels and how do they work?
  • A: HPE Tech Care provides telephone support, real-time chat, automated incident logging, and moderated forums. Each channel comes with defined response times to help your team receive timely guidance, troubleshoot effectively, and escalate when necessary, ensuring consistent access to expert resources.

  • Q: What does the 4-year service duration mean for budgeting and planning?
  • A: A fixed four-year term offers predictable budgeting, steady maintenance planning, and long-term reliability for server environments. It supports capacity planning, asset lifecycle management, and forecasting for upgrades or migrations, reducing the risk of unexpected maintenance costs.

  • Q: How do I enroll and begin using Tech Care Basic?
  • A: Enrollment typically starts with your HPE account team or authorized reseller. After confirming eligibility and terms, you’ll provide device details and location, submit the activation request, and receive a contract ID. You’ll then configure support channels and escalation paths in the Tech Care portal and plan initial service visits if on-site coverage is required.

Shipping Notes
  • Free Standard Shipping on $100+ Orders to the USA.
  • Except Preorder products are shipped in 48 hours.
  • Delivery to the USA:
  1. Standard Shipping : 3-10 business days
  • If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
  • We offer a 30-day return/exchange service after receiving.
  • Final sale items are not eligible for returns or exchanges.
  • To process your return/exchange, please contact us at [email protected]
  • Please click here for more details>>> Return & Exchange Policy
SKU: 19774707362

Discover Niche Categories That Outsell

Top-Converting Item to Boost Your Average Order

4.5 ★★★★★
Based on 2083 reviews
Sort
Highest Rating
Newest First
Oldest First
Product Reviews
M
Verified Purchase
Mike
Battle Creek, US
★★★★★ 5
Good product at a great price
Size: 26+17+12.01, Style: 3 piece
I was looking for some wipers that were just like the ones that come on my 2024 Honda HRV and these came up on the Amazon website so I ordered them and the very next day they were delivered to my house!!!!! WOW and they are just like the ones that came on my HRV. Very easy to install with NO adapters to use or parts to take off. All I had to do was take my old wipers off and put on the NEW ones and the price is great too. Also they come well packaged and a plastic guard is over the rubber for more protection in the shipping so be sure to take that off before install, you’d be surprised how many people would leave it on and think that they don’t work properly. Note: Be sure to clean your windshield before you use your wipers cause road scum or wax from car washes will make you think that they don’t work. I had some problems but once I cleaned my windshield really good there was no streaks at all. Now I don’t know how long they will last cause I just got them, may do another review in the future.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on November 17, 2025
S
Verified Purchase
STEVEN V RENZULLI
Massapequa, US
★★★★★ 5
Great value and sturdy product
Size: 22+22, Style: 2 piece
Fit perfectly, and for the first time installation of wiper blades formed was a breeze! Great value and delivered when promised.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on April 12, 2026
L
Verified Purchase
Leo Madrid,aka Marciano
Natrona Heights, US
★★★★★ 5
Very impressed nice blades do the job!!!
Size: 26+16+12, Style: 3 piece
Very nice windshield wipers very clean and no smuges !!
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on May 15, 2026
D
Verified Purchase
Dude
Alexandria, US
★★★★★ 4
Two out of three
Size: 26+18+12, Style: 3 piece
Did not fit the rear wiper on a 2023 QX50 Signature. It has a different carrier than the old one. Front ones went right on and work well.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on May 29, 2026
A
Verified Purchase
A_CPA
Boise, US
★★★★★ 5
Two Filters, Quick and Easy
Size: 16-23 Tacoma, Size: 16-23 Tacoma
The RVgolf Engine+Cabin Air Filters Kit for the Toyota Tacoma V6 comes with two air filters. There is a cabin air filter that fits nicely into the compartment accessed through the glove box and an engine air filter that dropped in easily in the compartment under the hood. Replacement of both filters was easy, didn’t require any tools, and it took more time to empty and replace the items in the glove box than it did to replace both filters. The Toyota dealership quoted me $80 to replace the cabin air filter only. I replaced both filters for less than $30. The filters felt like they were good quality. The engine air filter is multi-layered, with a thin foam layer to keep larger debris from blocking the finer paper filter. The cabin air filter said and looked like it had a carbon layer to absorb smells. The only concern I had was size. After I had replaced both filters I went to slide the engine air filter I replaced into the RVgolf box to throw it away. The engine air filter I replaced would not slide into the RVgolf box. It was too big. After driving for a few days and a couple of hundred miles, I popped the hood and checked the fit of the engine air filter. The fit looked perfect. See attached photos.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on May 9, 2026

recommand products